SBL Health Travel respects your privacy and processes personal data with the greatest care, in accordance with the General Data Protection Regulation (GDPR). This privacy statement explains how we handle your data.
Who is responsible?
SBL Health Travel, Goudse Rijweg 380, 3031 CK Rotterdam, the Netherlands. For privacy questions you can contact us at [email protected].
Which data do we process?
- Data you enter yourself in the contact form or send to us by email, phone or WhatsApp: name, email address, phone number and your message.
- Data you voluntarily share with us so that we can advise on and organise a treatment or spa trip. Health data are special categories of personal data; we only process them with your explicit consent.
- Technical data and cookies, only in line with your cookie preferences (see our cookie policy).
What do we use your data for?
- To answer your question and to contact you.
- To advise on, plan and guide a treatment or spa trip for you, including aftercare.
- To comply with legal obligations.
Who do we share your data with?
We only share your data with third parties who are needed to carry out your trip, such as clinics, doctors, hotels and carriers, and only when necessary and with your consent. We do not sell your data.
Transfer to Turkey
Treatments and spa trips take place in Turkey. To organise your trip we pass on data, solely for that purpose, to clinics, doctors, hotels and carriers in Turkey: your name and contact details and, for a treatment, the medical information the doctor needs. Turkey is outside the European Union and has no adequacy decision from the European Commission. We therefore only make this transfer with your explicit consent or when it is necessary to perform the agreement you enter into with us. In addition, the Turkish data protection law (KVKK) is relevant for processing in Turkey; read more in the KVKK notice.
How long do we keep your data?
No longer than necessary for the purposes for which we process them, or for as long as the law requires.
Your rights
You have the right to access, rectify, erase and restrict your data, to object to processing and to data portability. You can withdraw your consent at any time. Send your request to [email protected]. If you have a complaint, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
We take appropriate technical and organisational measures to protect your data against loss and unauthorised access.